A career in the Service Desk team of our Information Systems (IS) Department will give you the opportunity to develop and deliver the best possible IS-related services that support all levels of users across the firm. The Service Desk is the central point of contact for IS queries from legal practice groups and business units. Our team comprises highly professional and experienced IS expertise and technical staff.
As a Service Desk Analyst, you will work closely with the team to deliver comprehensive support for the firm’s applications, desktop and mobile operating systems and devices and ensure targets are met. Specific responsibilities include but are not limited to: